Now Open!

HARD ROCK HOTEL & CASINO SACRAMENTO AT FIRE MOUNTAIN IS NOW OPEN!

Hard Rock will welcome guests back with an array of new gaming action and refreshed dining experiences while taking the necessary precautions to ensure the health and safety of guests and team members.

“Few things are more rock ‘n roll than a long-awaited band reunion, and we’ve missed our loyal guests these past few months,” said Hard Rock Hotel & Casino Sacramento at Fire Mountain president Mark Birtha. “I’m happy to say that when our guests return, they’ll discover more to love here than ever. We will be kicking off our “You Sang, We Listened” program where enhancements were made to our operation based on guest feedback.”

The property’s signature dining destination, Council Oak Steaks and Seafood, will debut a new menu, with adjusted prices and seasonal summertime flavors from Chef Gary Jones. Guests can enjoy summertime dishes like Peach Salad, Seafood Ceviche, and Double Cut Pork Chops in the dining room or on the newly opened patio, Wednesday through Sunday. A new bar happy hour, Wednesday through Friday from 5-7PM, invites guests to enjoy the lighter side of Council Oak with half-price bar bites and wine by the glass.

Additionally, the iconic Hard Rock Cafe will offer a new full-service breakfast menu daily, $12 Wild Card weekday lunch specials Monday through Friday, and an assortment of moonlight specials served 11PM-4AM on Fridays and Saturdays. Fresh Harvest Buffet is currently under renovation to expand its offerings and assortments and will reopen at a later date with a new menu, pricing, and specialty night programming.

Casino players will find new experiences awaiting them as well, such as Single Deck Blackjack, renovated High Limit slot and table game rooms, and a refreshed menu at our VIP Plum Lounge. Additional guest enhancements include paycheck cashing available at the Cage. Not to mention an updated calendar of casino offerings, new promotions, and your favorite comps and benefits to enjoy.

Hard Rock Hotel & Casino Sacramento is also proud to announce an expanded Rock Star Salute program to recognize and reward first responders in addition to military members effective June 1.

Perks include Platinum-level Wild Card Rewards tier benefits, exclusive special event invitations, discounts in the Hard Rock Cafe and Rock Shop, and a select day of the week Multiplier promotion for bonus drawing entries and Free Play.

Hard Rock Hotel & Casino Sacramento at Fire Mountain’s incomparable service, product, and design have not gone unnoticed. The property was recognized as a nominee for Conde Nast Traveler’s 2020 Readers’ Choice Award for Best Hotel in the World. You can vote for them to be your favorite at https://www.cntraveler.com/rca/vote by June 30.

SAFE AND SOUND

Of course, the changes also include the introduction of new precautions being implemented at the property. “Nothing is more important to us than the health and safety of our guests and team members. We take seriously our responsibility to do this right,” Birtha said. “We owe it to our entire community to ensure their wellness while visiting or working. Thus, we have implemented Hard Rock International’s proprietary Safe and Sound program. It is an enhanced safety program that ensures our hygiene and sanitation practices meet and exceed the recommendations of the CDC and other health officials from Yuba-Sutter counties and the state of California.”

NEW INITIATIVES AS PART OF THE SAFE AND SOUND PROGRAM INCLUDE:

• Requiring guests and team members to wear a face mask
• Thermal temperature checks at all entrances for guests and team members
• Hand sanitizer stations easily accessible and more abundant throughout the entire casino hotel
• Enhanced cleaning and sanitizing protocols in all areas performed by our dedicated CleanTeam as part of our Safe and Sound program and partnership with EcoLab
• Appropriate social distancing requirements in all areas of the property through visual distance markers, signage, and team member guidance
• Reduced occupancy levels and availability in our gaming, food and beverage and hotel venues
• Plexiglass shields in place at guest-facing service windows including Wild Card Services, front desk, casino cage, and host stands
• The deep cleaning of all gaming surfaces, chips, hotel rooms, restaurants, pool, and public areas prior to reopening and much more...

For a comprehensive overview of the Safe and Sound plan, please click here.

TAKE TIME TO BE KIND

“During this closure, nothing has been more important than supporting our community,” said Glenda Nelson, Chairwoman of the Enterprise Rancheria Tribe. “Through the combined philanthropic efforts of Hard Rock International, Hard Rock Hotel and Casino Sacramento at Fire Mountain, and the Enterprise Rancheria Tribe, our combined charitable contributions include:”

• $100,000 donation of Personal Protective Equipment (PPE) from the recent Camp Fire by our owners to local hospitals including Adventist Rideout Medical Hospital in Marysville
• $12,000 in perishable foods provided to the community
• $100,000 food donation to Tribal elders and community members
• $100,000 donation to provide $100 grocery gift cards to many of our team members who have been hit hardest by this crisis
• Continued payroll and benefits support to team members of Hard Rock Hotel & Casino Sacramento at Fire Mountain
• Ongoing online training in guest service, wellness, personal business, and finances, as well as the opportunity to earn an online Hospitality Certification degree through Florida Atlantic University
• Hard Rock International has also committed $250,000 for the Red Cross, $75,000 for WHY HUNGER, 350,000 bars of soap to Clean the World, and $250,000 in grants to 50 of our local Hard Rock communities

Hard Rock Hotel & Casino Sacramento at Fire Mountain’s reopening follows the March 20th casino closure in accordance with directives set by Governor Gavin Newsom in response to the COVID-19 coronavirus outbreak. The closure was a precautionary measure as there have been no reported cases of COVID-19 at Hard Rock Hotel & Casino Sacramento at Fire Mountain to date. On May 13, Yuba and Sutter Counties had their attestation approved and were able to advance further into Phase 2, easing restrictions and allowing for some businesses in the area to reopen. In consultation with the Yuba Sutter health officer, our protocols have been reviewed and a commitment has been made to have periodic evaluations conducted of our Safe and Sound plan. "Recognizing the Enterprise Rancheria’s sovereignty, I appreciate the detailed plan that Hard Rock developed to lower the risk of COVID-19 spread among guests and employees at their property in Yuba County and I value the partnership that exists between one of our largest employers and the community." stated Gary Bradford, Yuba County Supervisor, 4th District.