Gift Cards
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Gift cards are readily available for purchase at the Hotel Front Desk, Rock Shop, and online.
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No, gift cards can only be redeemed in Food and Beverage areas, Hotel, and retail stores.
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Our gift cards are not reloadable at this time.
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Once the value on the card has been spent, there is no need to keep the card. A card with a zero balance cannot be presented again for redemption.
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We accept all major credit cards: Visa, MasterCard, Discover, and American Express. Cash is only accepted for an onsite purchase.
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Yes. Return the merchandise along with the receipt to the store it where it was purchased. You cannot return for cash; your purchase will be credited to a Merchandise Credit.
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The Gift Card is redeemable for merchandise or services only and may not be redeemed for cash and cannot be returned.
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Gift Cards are treated just like cash. Unfortunately, if the card is lost or stolen it cannot be replaced.
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There are a few ways to do this. On the back of the card, there is a phone number to call to retrieve the balance through the automated system. As well, a cashier at participating outlets can provide a balance during a redemption transaction. Balance can also be viewed here.
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Hard Rock Hotel & Casino Sacramento at Fire Mountain Gift Cards can only be redeemed at the Sacramento property. Gift cards can be redeemed at all food & beverage, hotel, and retail outlets.
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The Gift Card is simple to use, it works just like a credit card. The card is swiped at the terminal used for debit and credit cards and it deducts the amount from the card.
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Consistent with California state laws, Sacramento Gift Cards do not expire. The only exception to this rule would be for any gift cards given out on a promotional basis, as opposed to sold for cash or other consideration. Promotional gift cards will expire according to guidelines which are specific to each promotional program.
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Gift Cards are available in any denomination when purchased in participating outlets up to $500.
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No, gift cards are only available for purchase with cash or credit/debit cards.
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At this time, gift cards are only available for purchase in person at the casino.
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Consistent with many gift card programs, there is no tax on the purchase of a Sacramento Gift Card.
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Yes. Since gratuities and taxes can be paid with cash, they can be paid with gift cards