Gift Cards

Gift cards are readily available for purchase at the Hotel Front Desk, Rock Shop, and online.

At this time, gift cards are only available for purchase in person at the casino.

The Gift Card is redeemable for merchandise or services only and may not be redeemed for cash and cannot be returned.

Hard Rock Hotel & Casino Sacramento at Fire Mountain Gift Cards can only be redeemed at the Sacramento property. Gift cards can be redeemed at all food & beverage, hotel, and retail outlets.

The Gift Card is simple to use, it works just like a credit card. The card is swiped at the terminal used for debit and credit cards and it deducts the amount from the card.

Our gift cards are not reloadable at this time.

We accept all major credit cards: Visa, MasterCard, Discover, and American Express. Cash is only accepted for an onsite purchase.

Yes. Return the merchandise along with the receipt to the store it where it was purchased. You cannot return for cash; your purchase will be credited to a Merchandise Credit.

There are a few ways to do this. On the back of the card, there is a phone number to call to retrieve the balance through the automated system. As well, a cashier at participating outlets can provide a balance during a redemption transaction. Balance can also be viewed here.

Consistent with California state laws, Sacramento Gift Cards do not expire. The only exception to this rule would be for any gift cards given out on a promotional basis, as opposed to sold for cash or other consideration. Promotional gift cards will expire according to guidelines which are specific to each promotional program.

Gift Cards are available in any denomination when purchased in participating outlets up to $500.

Consistent with many gift card programs, there is no tax on the purchase of a Sacramento Gift Card.

Yes. Since gratuities and taxes can be paid with cash, they can be paid with gift cards

No, gift cards can only be redeemed in Food and Beverage areas, Hotel, and retail stores.

Once the value on the card has been spent, there is no need to keep the card. A card with a zero balance cannot be presented again for redemption.

Gift Cards are treated just like cash. Unfortunately, if the card is lost or stolen it cannot be replaced.

No, gift cards are only available for purchase with cash or credit/debit cards.